Providers and vendors sign their program contracts to set business partnerships through Connect.
A program contract between a provider and vendor changes its state as follows:
NOTE: The provider can delete a pending contract. This deletes the contract from the platform in contrast with a terminated contract that the platform stores in its database.
Providers can create program contracts and depending on their status either terminate or delete them.
To create a contract, a provider performs the operations described in the following steps.
In the Contracts main page, click Create Contract on the top-right corner.
In the pop-up screen, configure the new contract:
Click Create. In the Contract Details screen, notice the newly generated URL to be used for inviting a vendor to sign the contract.
Copy the URL to your internal buffer if you want to use it immediately and return to the main page.
On the main page, find the new contract on the list with other contracts. Its state is Pending. To invite a vendor to sign the created contract, use the Inviting to a Program Contract operation in this document.
To view details of an existing contract, the provider must find it on the main page and follow the corresponding link. Depending on the contract type and its state, a service provider can do the following:
After creating a pending contract for a vendor, the provider sends that vendor an invitation for signing the contract. For this purpose, the provider must open the pending program contract, copy the activation link, and then send it to the partner:
The vendor operates the received activation link as described in Signing a Program Contract.
A vendor can have several program contracts signed with different providers. The first signed program contract enables the vendor to use the Vendor Portal.
This section considers enrollment of a new vendor to Connect by signing a program contract initiated by a provider. After receiving an invitation for a contract from a provider, the vendor goes through the following steps to sign the contract.
Address the browser to the received contract activation link to get more details about the contract. On the Contract activation screen, enter your Email address and then read and accept the program agreement:
Click Next.
On the Create User screen, enter the user name and password:
Click Next.
On the Create account screen, enter the company name:
Click Next.
This is the final step:
Click Activate.
NOTE: This process is slightly different for a vendor that is already registered in Connect.
If a provider updates a program agreement associated with a vendor’s contract, the vendor can accept the new version using the Agreements module as described in Accepting Agreement Updates. After that, in the Contracts module, the vendor will notice that the respective contract is bound to the new agreement version.
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