GenericResource
The CaseAttachmentResources class provides methods to access the
attachment objects for a case.
GenericResource
The CaseSettingsResources class provides methods to access the
setting objects for a case.
GenericResource
The CaseResource class provides methods to access the case
endpoint of the CloudBlue Connect API.
GenericResource
The CaseAttachmentResources class provides methods to access the
attachment objects for a case.
Kind: global class
Extends:
GenericResource
Category: Resources
GenericResource
The CaseSettingsResources class provides methods to access the
setting objects for a case.
Kind: global class
Extends:
GenericResource
Category: Resources
GenericResource
The CaseResource class provides methods to access the case
endpoint of the CloudBlue Connect API.
Kind: global class
Extends:
GenericResource
Category: Resources
GenericResource
CaseAttachmentsResource
CaseSettingsResource
CaseCommentsResource
CaseCommentsResource
CaseCommentsResource
CaseCommentsResource
Creates a new instance of the CaseResource class.
Returns:
CaseResource
– An instance of the CaseResource class.
Param | Type | Description |
---|---|---|
client |
ConnectClient
| An instance of the ConnectClient class. |
CaseAttachmentsResource
Returns an instance of the CaseAttachmentsResource for a Case.
Kind: instance method of
CaseResource
Returns:
CaseAttachmentsResource
– An instance of the CaseAttachmentsResource
for the case.
Param | Type | Description |
---|---|---|
id |
string
| The unique identifier of the Case. |
CaseSettingsResource
Returns an instance of the CaseSettinsResource for a Case.
Kind: instance method of
CaseResource
Returns:
CaseSettingsResource
– An instance of the CaseSettingsResource
for the case.
Param | Type | Description |
---|---|---|
id |
string
| The unique identifier of the Case. |
CaseCommentsResource
Set Case to pend status.
Kind: instance method of
CaseResource
Returns:
CaseCommentsResource
– An instance of the CaseCommentsResource
for the case.
Param | Type | Description |
---|---|---|
id |
string
| The unique identifier of the Case. |
CaseCommentsResource
Set Case to inquire status.
Kind: instance method of
CaseResource
Returns:
CaseCommentsResource
– An instance of the CaseCommentsResource
for the case.
Param | Type | Description |
---|---|---|
id |
string
| The unique identifier of the Case. |
CaseCommentsResource
Set Case to resolve status.
Kind: instance method of
CaseResource
Returns:
CaseCommentsResource
– An instance of the CaseCommentsResource
for the case.
Param | Type | Description |
---|---|---|
id |
string
| The unique identifier of the Case. |
CaseCommentsResource
Set Case to close status.
Kind: instance method of
CaseResource
Returns:
CaseCommentsResource
– An instance of the CaseCommentsResource
for the case.
Param | Type | Description |
---|---|---|
id |
string
| The unique identifier of the Case. |
rating |
rating
| Rating of the case |
feedback |
string
| Feedback message |