The fulfillment request (also called subscription request or asset request) processing represents an operation that manages the product purchases, product provisioning by Vendors, and other involved businesses flows, such as collecting or providing information.
In general, Vendors are required to process fulfillment requests and specify whether these requests are Approved or Failed. Some Vendor’s systems allow setting a callback URL to notify when requests and subscriptions change their statuses. Other callbacks, for example, can be used to execute the pooling process.
Note that fulfillment request processing is asynchronous. Namely, Distributor or Distributor systems generate a subscription and a fulfillment request. Thereafter, Vendors are required to approve or reject the request and consequently activate or terminate the subscription. Most business cases also include processing tier configuration and specifying parameters (such as activation links, addresses or phone numbers).
Refer to the Subscription module documentation to learn more about fulfillment requests and subscription processing on the CloudBlue Connect platform.
Furthermore, learn more about fulfillment scenarios automation by watching the following video tutorial:
The following introduces and describes resources that are used to automate fulfillment requests processing on the platform:
Create new subscription
| Resource | /tenant |
| Method | POST |
| Body | JSON with subscription data |
| Response | 201 |
| Response Body | Status of subscription |
| Example | Create a new subscription |
Get subscription
| Resource | /tenant/{id} |
| Method | GET |
| Body | |
| Response | 200 |
| Response Body | Status of subscription |
| Example | Get a subscription data |
Update subscription resource limits
| Resource | /tenant/{id} |
| Method | PUT |
| Body | json with resource limit data |
| Response | 200 |
| Response Body | |
| Example | Subscription resources |
Delete subscription
Suspend subscription
| Resource | /tenant/{id}/disable |
| Method | PUT |
| Body | |
| Response | 204 |
| Response Body | |
| Example | Suspend subscription |
Resume subscription
| Resource | /tenant/{id}/enable |
| Method | PUT |
| Body | |
| Response | 204 |
| Response Body | |
| Example | Resume subscription |
Refer to the following articles to learn more about fulfillment request automation examples:
Fulfillment request with Zapier
Fulfillment request with PHP SDK
Fulfillment request with Javascript SDK
Fulfillment request with Python SDK
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