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Customers API

Updated: June 5, 2020

Overview Customers Management Module API consists of 2 objects: Tier Account (TA) and Tier Account Request (TCR) as highlighted in the overall entity-relationship diagram: While TA doesn’t have any workflow associated with it, the TCR These object implements the workflow illustrated by the following state transitions diagram. Tier Account Request Workflow REST API Methods

Customers Interface

Updated: April 26, 2021

The following describes user interface and general operations with the Customers module on the CloudBlue Connect platform. The general operations include creating a new tier account, editing account data, accepting tier requests, and more. Creating Tier Accounts Proceed to Customers module and click the Add Customer button from the Directory tab to launch a Tier Account Creation wizard. Follow the wizard steps to…
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Data Storage in CloudBlue Connect

Updated: April 13, 2021

Where is CloudBlue Connect data hosted? CloudBlue Connect is hosted on the highly reliable Microsoft Azure servers which guarantees optimal uptime and security for all our customers and data (including order, asset, and tiers information within the platform). Our hosting partner, Microsoft Azure, provides world-class Azure data centers protected by biometric locks and 24-hour surveillance….
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Developer Resources

Updated: March 18, 2022

Developer Resources provide detailed description and information on APIs, extensions, SDKs, and other tools that can help developers start working with the CloudBlue Connect platform or drastically improve your experience with the platform.  Developer Resources also include object explorer specifications that enable developers and users to quickly learn about statuses and transitions of each object…
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DevOps

Updated: June 8, 2021

The DevOps module allows managing your Extension as a Service environments within the CloudBlue Connect system. Thus, before continuing with the DevOps module description, it is necessary to outline the Extension as a Service concept and the comprehensive solution of the CloudBlue Connect platform. Extension as a Service The Connect platform is designed to be…
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DevOps Interface

Updated: June 9, 2021

The DevOps module on the CloudBlue Connect platform is used to add and manage your extensions. This module is also used to monitor your deployed environments, manage your environment variable and settings, and accessing your logs and events. Follow the instructions below to add your extension object and perform various operations with your extension on…
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Distribution Agreements

Updated: April 29, 2020

Overview Distribution agreements define terms and conditions that Vendors must accept to supply their products through specified Marketplaces. For each marketplace that a Distributor wants to use, it is necessary to create and enroll a distribution agreement on the CloudBlue Connect platform. The following diagram schematically illustrates the distribution agreement data model: A program agreement…
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Distribution Contracts

Updated: May 6, 2020

Vendors and Distributors require a distribution contract to outline terms and conditions for product distribution. Namely, signed distribution contracts allows provisioning Vendor products via Distributor marketplaces. Distribution contracts are associated with Distribution Agreements that should be also created and activated on the Connect platform. State Flow A distribution contract between a Distributor and Vendor changes…
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Distribution Contracts

Updated: May 16, 2022

Vendors and Distributors require distribution contracts to provision defined Products via specified marketplaces. Distribution contracts are associated with distribution agreements that should be also created and activated on the Connect platform.
Vendors should enroll a distribution agreement to create and enroll a…

Distributor Pricing Interface

Updated: December 15, 2025

The following provides instructions on how to create a distributor price list instance, generate a price list version, add a price list to a listing and perform other pricing operations by using the graphical user interface on the CloudBlue Connect platform. Price List Creation Create a new price list object by accessing the Pricing module…
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Distributor Tutorial

Updated: June 11, 2020

Introduction The following tutorial help Distributors to get necessary skills in performing general operations on the CloudBlue Connect platform. This tutorial may also be increasingly useful for Vendors and Resellers to get better understanding of required operations and available activities on the platform. Before you get started with the tutorial, it is recommended to familiarize…
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Dynamic Parameters Validation

Updated: May 25, 2021

Video Tutorial Overview Dynamic validation parameters include draft request validation and inquiry form validation: Draft Request validation represents real-time request structure validation prior to the draft fulfillment request creation on the Connect platform. Inquiring Form validation represents real-time validation of inquiring forms. It allows implementing dynamic validation after the fulfillment request creation. By default, the…
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Dynamic Validation of Ordering Parameters

Updated: April 7, 2021

The following provides a use case and guidelines for configuring the dynamic validation of ordering parameters. It is highly recommended to familiarize yourself with the Dynamic Validation documentation that explains real-time validation concept and provides instructions on how to create and test out your webhook. Thereafter, follow the guidelines below to configure your ordering parameters…
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Email Notifications

Updated: June 24, 2021

Access the Notifications menu to customize and manage email notifications that are sent to your specified recipients. The provided notification options can be increasingly important in case submitted notifications should match the identity of your organization and in case it is necessary to provide rules that the system should follow for sending required emails. Consequently,…
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Embedding

Updated: June 13, 2020

Overview The Embedding section within the product profile page enables Vendors to customize self-service embedding experience of the customers and resellers (in case your product supports tier configuration). Note that the embedding attributes are versioned and localizable. In general, embedding configuration is essential for customizing user experience once a generated subscription is processed successfully. This includes your product…
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