In case your customer resumes a subscription, a corresponding resume request is created on the CloudBlue Connect® platform. Once this request is approved, its corresponding subscription is reactivated by the platform. The initial status of a resume fulfillment request is Pending. It remains in this state until it is processed via the Connect platform or…
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Overview Subscription statuses (or states) represent particular stages in the subscription processing. Each subscription state is interconnected with an approved or rejected fulfillment request. Therefore, for example, an approved purchase request transfers an associated subscription to the Active state, while a rejected purchase request transfers it to the Terminated state. Each subscription state is schematically…
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In case your customer decided to suspend a subscription, The Connect platform generates a suspend subscription request. Once this request is approved, its corresponding subscription will be automatically suspended by the platform. The initial status of a suspend fulfillment request is Pending. It remains in this state until it is processed via the Connect platform…
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Introduction The Subscriptions module on the CloudBlue Connect® platform enables business partners to streamline and systematize product arrangements to specified marketplaces. Therefore, Connect users can track, review and manage subscriptions by using one convenient and comprehensive module. This module automatically generates a subscription object once a customer buys your product or service. Subscriptions contain required…
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The following describes available sections within the Subscriptions module user interface. This module is used to access and create subscription objects, fulfillment requests, and billing requests. Directory The Directory tab stores a list with your generated subscription objects. Each subscription provides its own status that is regulated by fulfillment requests via the corresponding section. Furthermore,…
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What is Syndication? Syndication represents a method for distributing products from one marketplace to another. In general, syndication enables to synchronize product data across multiple sales channels while complying with their provided business and legal requirements. Syndication can be increasingly important for Connect users, since syndicating can drastically increase product exposure. Which in turn helps…
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Syndication (or syndicated) contracts are required for Resellers to establish business collaboration with Distributors on the CloudBlue Connect® platform. This allows Resellers to acquire a specific product that is provided via a Catalog. Note that the system requires Distributors to create a syndication agreement that serves as the template for these contracts and define their…
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Contents Welcome to CloudBlue Connect®. These terms and conditions (the “Terms”) govern your use of CloudBlue Connect® (the “Platform”) and any use of services and related documentation provided by CloudBlue (and not third parties) and accessed through the Platform (the “Services”). The Platform is provided as a service that allows you to list certain of…
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Introduction The Tier Configuration (Tier Config) module is used to assign configuration parameters to certain reseller accounts within the Distributor’s tiers hierarchy. This module helps business partners manage and consolidate reseller information via Tier Configuration objects and their corresponding Tier Requests on the CloudBlue Connect® platform. The system generates a tier configuration object and its…
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