About Connect CloudBlue Connect is a Supply Management Platform that is designed to work with various systems and actors of the supply chain. The Connect platform is designed to work in a multi-brand environment from day one. Each portal on Connect (i.e., Vendor, Distributor and Reseller Portals) supports white-labeling as illustrated in the following diagram:…
Read More
Overview Connect Processor Software Development Kit represents a set of tools and resources that helps Vendors build middleware between the CloudBlue Connect platform and a Vendor system. Namely, this middleware (the Processor) inspects and fetches fulfillment requests from the Connect platform via Connect Python Open API Client. Next, the Processor provides a Vendor system (specified…
Read More
Overview Connect Reports SDK provides a set of tools and resources that enables Vendors and Distributors to independently generate custom reports on the CloudBlue Connect platform. Custom reports allows utilizing any report parameters specified via Connect Report SDK. Therefore, custom reports can provide any required information for export. Additionally, Connect Reports SDK can be used…
Read More
Introduction Connect REST API provides you with the lowest-level access to the functionality of the Connect Platform. All other integration methods, like our Portals, SDKs and Extensions are built on top of the REST API layer as schematically illustrated below: Before building your integration directly with the REST API, please consider integrating using higher-level (and…
Read More
Connect SDKs represent a set of comprehensive tools that provide native bindings on top of the REST API into various programming environments: While it’s always possible to address integration by using REST API, it is much easier to use one of our SDKs rather than implementing various routine tasks via API. The majority of provided…
Read More
Contact required support agents with just few steps! In case you have a question for your business partner or you need troubleshooting assistance from CloudBlue Connect, follow the instructions below to contact support: Get Support Open the Help menu from the navigation bar. Thereafter, click the Get support button to launch a new case creation…
Read More
Access the Contacts section of the Accounts module to adjust your technical and business contacts on the CloudBlue Connect platform. The following describes business and technical contact concept on the Connect platform and showcase how to edit these contacts. Managing Contacts Click the Manage User button next to your Technical contacts or Business contacts to…
Read More
Access the Contracts section to review your accepted Service Agreement terms and get familiar with agreement updates. The system displays various information on your generated service contract, such as the contract status, identifier, issuer, and agreement document: The system also notifies about agreement updates and provides the corresponding message next to the updated agreement. Service…
Read More
Overview The Contracts tab from the Partners module enables Distributors, Resellers and Vendors to sign and manage their business contracts. Contracts represent individual collaboration between your organization and your particular business partner. Namely, a contract is an object on Connect that is used to indicate that your partner accepted, rejected or terminated business relationships with…
Read More
We appreciate community contributions to code repositories open sourced by CloudBlue. By signing a contributor license agreement, we ensure that the community is free to use your contributions. Review the CLA document The CloudBlue Contributor License Agreement (CLA) document is available for review below: Sing the CLA When you contribute to a CloudBlue open source…
Read More
CloudBlue Connect allows creating reports based on your custom templates. Such templates should be created by following the Connect Reports SDK guidelines. It is required to upload custom templates to a Git repository and assign a specific release tag. Thereafter, your repository can be linked with the system via the Reports section of the Account…
Read More
Video Tutorial Overview The Customers Management module enables Distributors and Vendors to create, review, and manage Tier Accounts and Tier Account Requests on the CloudBlue Connect platform. The following schematically illustrates and describes the Customer management module on the Connect platform: Use the Customers module to create a database that contains tier account (reseller or…
Read More
The following describes user interface and general operations with the Customers module on the CloudBlue Connect platform. The general operations include creating a new tier account, editing account data, accepting tier requests, and more. Creating Tier Accounts Proceed to Customers module and click the Add Customer button from the Directory tab to launch a Tier Account Creation wizard. Follow the wizard steps to…
Read More
Where is CloudBlue Connect data hosted? CloudBlue Connect is hosted on the highly reliable Microsoft Azure servers, that guarantees optimal uptime, and data security for all our customers and data (including order, asset, and tiers information within the platform). Our hosting partner, Microsoft Azure, are hosted in world-class Azure data centers, that is protected by…
Read More
