Program Contracts

Updated: November 25, 2021

    Distributors and Vendors sign their program contracts to set business partnerships through the CloudBlue Connect platform. Signed program contracts enable Distributors to cooperate with Vendors and consequently activate Distribution Contracts. Furthermore, note that signing program contracts allows Vendors to activate the Vendor Portal on the Connect platform.

    Program Agreement is Required!

    In case a program agreement is not presented, Distributors can create this agreement as described below: Creating Program Agreements. Alternatively, Distributors can generate program agreement and program contracts while creating a Vendor-type Partner account via the Directory tab.

    State Flow

    A program contract between a Distributor and a Vendor changes its state as follows:

    1. Pending: This state indicates that a Distributor created a new contract for a Vendor.
    2. Active: This status is shown once Vendor accepted this contract.
    3. Terminated: In case Distributor terminates this contract, the system displays this contract status.
    4. Rejected: If a Vendor rejects this contract that is created by a Distributor, the system assigns this status to the contract.


    Distributors can delete a pending program contract. Thus, the system removes the deleted contract from the database.
    Distributors can also terminate activated contracts. In contrast, Connect stores terminated contracts and enables users to view the contract data.

    Distributor Portal

    Distributors can create program contracts, invite Vendors and manage their contracts via the Contracts tab from the Partners module.

    The following instructions showcase how to create a program contract, access invitation link and manage created contracts on the Connect platform.

    Creating Program Contracts

    Once a program agreement is generated, Distributors can create a program contract by accessing the Partners module and navigating to the Contracts tab.

    Click the Create Contract button to launch a contract creation wizard.

    Follow the wizard steps to successfully create a new program contract.

    1. Type

    Select the Program contract type.

    Click Next to continue.

    2. Agreement

    Choose a program agreement from the list.

    Click the Next button to continue.

    3. Parameters

    Specify the following contract parameters:

    • Kind: Select Test to create a testing contract. Select Production to create a genuine contract.
    • Note to signee: Leave a note to signee (required).

    Click Create to finalize your program contract creation.

    4. Summary

    Once a program contract is successfully configured, the system displays a summary.

    Copy the Activation link

    The summary step provides an Activation  link. Copy this link and pass it to your Vendor. Thus, your Partner will be invited to sign up the contract and activate the Vendor portal. Note that this activation link is also available from the program contract details screen.

    Access the Program contract details screen by clicking the Go to Details button. Otherwise, click Close to close the wizard.

    Program Contract Details

    Click on your contract ID to access the Program contract details screen.

    Use this screen to access the Activation link and view your contract data, such as contract Signee, update/creation date, Issuer, associated Program agreement, and contract Status.

    Edit your Note to signee by clicking on the corresponding icon next to your message.

    Depending on the contract type and its state, Distributors can perform the following operations:

    • Review associated agreement versions and identify which one is signed by accessing Versions.
    • Terminate their active program contract by clicking the Terminate button.
    • Delete their pending program contract by clicking the Delete button.

    Vendor Portal

    A Vendor can have several program contracts signed with different Distributors. Note that the first signed program contract enables the vendor to activate the Vendor Portal.

    Signing Program Contracts

    Once a Vendor receives an invitation link from a Distributor, this Vendor can sign associated program contract and activate the Vendor portal.


    The following contains guidelines on how to create a new Vendor account. Thus, if you already have a Vendor account, the system prompts you to create a new one or use your created account to activate the contract. In case your created account is required to sign up the contract, the Distributor’s distribution agreement should be associated with a different marketplace.

    The following steps showcase how to sign up a program contract and activate the Vendor portal.

    1. Review the document

    Paste your received activation link to access the Contract activation screen.

    Review the provided agreement, enter your email and check I have read and accepted the agreement checkbox.

    Thereafter, click the Next button to continue.

    2. Configure the user properties

    Enter your full name and specify your password in the following form.

    Click Next to continue.

    3. Configure the company properties

    Enter your company name in the following form. It should represent a legal entity name. Include the entity type, such as Inc., LLC, GmbH, etc.

    Click Next to continue.

    4. Activate the contract

    Sign up the program contract and activate the Vendor portal by clicking the Activate button.

    Therefore, Vendors can proceed to the Vendor portal and perform further operations on the platform.

    Updating Program Contracts

    In case a Distributor updates a program agreement associated with a program contract, a Vendor can accept this new version as described in Accepting Agreement Updates.

    Once an updated program agreement will be activated, the program contract will be bound to this new version. The Versions tab from Program contract details screen provides the signed agreement and indicates its version. This tab also allows to sign the document by clicking the Sign button.

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