User Interface

Updated: July 21, 2021

The following describes available sections within the Subscriptions module user interface. This module is used to access and create subscription objects, fulfillment requests, and billing requests.


The Directory tab stores a list with your activated, processing, draft, suspended, terminating or terminated subscriptions.

Furthermore, this section contains your test or preview subscriptions. Refer to Subscription Creation to learn more about the manual test subscription creation.

Subscription Details

Click on a subscription ID to access the Subscription Details screen.

The subscription details screen provides general information, such as associated Product, Marketplace, Request in Progress, subscription ID and its Status.

Furthermore, the Subscription Details screen contains various data within the following tabs:

  • Control Panel: Preview a subscription activation via this tab. Configure subscription activation template via the Embedding section from the product profile page.
  • Reservation: This tab displays defined reservation items.
  • Pay as You Go: This tab displays created pay-as-you-go items.
  • Parameters: Access product parameters through this tab.
  • Details: This tab specifies dates, associated contracts, a commerce system and a Distributor.
  • Tiers: This tab contains customer account and reseller account information.
  • Fulfillment: The fulfillment tab, as the name suggest, contains your fulfillment requests.
  • Billing: Access billing request via this tab.


Click the Action button at the top-right corner of the Subscription Details screen to access the following functionalities:

Distributor Actions

Distributor Actions include the following options:

  • Billing: Allows creating a billing request. Note that the billing requests are stored within the Billing tab of Subscriptions module.
  • Suspend: This option is used to create a request to suspend a subscription.
  • Resume: This action is used to create a request to reactivate a suspended subscription.

Resume and Suspend options are disabled

In case you want to enable the resume and suspend distributor actions, make sure that the Administrative Hold capability within the Capabilities section is switched on.

Customer Actions

Customer Actions allows reproduce the following customer actions:

  • Change: Create a request to switch items (SKUs) or change their quantity.
  • Cancel: Create a request to cancel your selected subscription.

Vendor Actions

This section provides options that are available only for Vendors:

  • Submit Usage: This option allows Vendors submit a usage report file. Refer to the Usage module documentation for more details.
  • Adjust: This action enables Vendors to create an adjustment request. It is used to change fulfillment or ordering parameters and change Activation Template.


The Fulfillment tab displays your order fulfillment requests. Refer to Fulfillment Request to learn more about fulfillment request, their types, statuses, request details. Furthermore, refer to the Requests Management documentation to learn how to process a fulfillment request on the Connect platform.


The Billing tab stores your billing request. Click on a billing request ID to access the Billing request details screen.

The Connect platform provides the following billing request types:

  • Vendor billing: This billing request type is created by Vendors via the Usage module.
  • Distributor billing: This type is created by Distributor’s commerce systems.

Use the Billing request details screen to examine the billing period, reservation items, pay-as-you-go items , parameters, request details, tier account data, billing attributes, and other general request information.

Additional Guidelines

Access the following subchapters to learn more about the subscription creation process and fulfillment requests management on the CloudBlue Connect platform.

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