Subscriptions represent instances of a product that are provisioned for customers. Subscriptions contain purchase or activation related data, such as purchased items of a specified product, originators of this subscription, reseller information, product parameters, and other information within one of the following scopes:
The following describes available sections and data within the Subscriptions module on the Connect platform.
The Directory section stores a list with your activated, processing, suspended, or terminated subscriptions.
Furthermore, this section contains your test subscriptions and subscription drafts. Refer to Subscription Creation to learn more about the manual creation of test subscriptions.
Click on a subscription ID to access the subscription details screen.
The subscription details screen provides general information like associated product, marketplace, request in progress, subscription ID and status.
Furthermore, the subscription details screen contains various data within the following tabs:
Click the Action button to modify your subscription or simulate different scenarios.
Provider Actions allows creating a billing request and also suspending or resuming your subscription. Note that a subscription should be active before creating a billing request. Furthermore, your billing requests are stored within the billing section of Subscriptions module.
Customer Actions allow changing a subscription, for example, to reduce quantity of provided items or to request new items. Furthermore, the system allows canceling a subscription by clicking the Cancel button.
The Fulfillment section displays your order fulfillment requests. Note that fulfillment requests are interconnected with subscriptions. Refer to Fulfillment Request to learn more about fulfillment request, their types, statuses, request details and how to process a fulfillment request on the Connect platform.
The Billing tab stores your billing request. Click on a billing request ID to access the billing request details screen.
The Connect platform provides the following billing request types:
Use the billing request details screen to examine the billing period, reservation items, pay-as-you-go items , parameters, request details, tier account data, billing attributes, and other general request information.